It is a live help and live support system intended for businesspeople owning websites. Designed by LiveZilla GmbH, LiveZilla
allows users to integrate a live technical support to their websites. Here are the main features of this software.
- Live Chat: service workers and employees can waste time and money, though this application enables to gain in time and money. You can choose you integrated the chat widget directly from your website or from a specified window. Apart from that, LiveZilla chat is also integrated with proactive chat invitations; file transfer option, a virtual assistant, and much more.
- Visitor monitoring: integrated with this special feature, you can, in real time, find who is visiting your website, where are they from (Region, City and Country), and what keyword(s) were they using to find your website.
- Security filter: this feature helps to ban and hide some visitors that you do not want to visit your website or blog. It is based on multiple criteria that you can customize according to your requirements and those of your company.
- Customization: to make it more attractive, the editor of the software enables users to use their own Logos and Banners to appeal visitors. You can also customize the side chat interface to match your business’s needs.
- LiveZilla is a full-featured application for businesspeople to increase market.
- It is a multilingual software supporting auto detection.
- It offers sound and visual alerts and geo-tracking.
- You have to pay for a license after 14 days of use.