In order to empower the company, it is important to know the customer’s needs. APS Live Chat is a practical means for keeping in touch with them. It is a multipurpose chat software. In a user-friendly interface, it allows you to communicate with your customers in real time. It lets you customize its different parameters like font styles, color of texts, logo, etc. It includes sound alarms to inform you when a new visitor arrives or when there is a new message. To protect your conversations, it uses 128-bit encryption algorithm. With APS Live Chat, you can save the history of your conversations, add shortcuts, filter the list of users, create reports and so forth.