ERROR CAPI_WORKER module with Sony-Ericsson PC Suite

October 2016

After installation of Sony-Ericsson PC Suite, the following error appears on your screen at every Windows startup:

"CAPI_Worker module has encountered a problem and needs to close. Sorry for inconvenience."

Below is a tutorial link of how to troubleshoot this error:

Follow below instructions:
  • Go to menu Start > Control Panel > Add Hardware >

  • In the Add Hardware wizard, click on Next ( The wizard will make a search but nothing will be displayed)

  • Check the box "Yes, I connected my equipment" and select "Next"
  • In the list that appears on your screen, scroll to Add new hardware and click on Next.
  • Check the box Install the hardware that I manually select from a list (Advanced)" and click on Next"
  • In the list, select "Ports (COM and LTP)" and select "Next"
  • In the Manufacturer column, choose "(Port type standards)" in the column model, choose "Communication Port and click on Next"
  • Then click on Next and Finish and the corresponding wizard
  • Then Restart your computer and this problem should be resolved.

Related :

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