Windows XP comes with a streamlined version of Easy CD Creator burning software , which is the source of many problems and conflicts with other burning tools
To disable it:
- Click on Start > Run > type "services.msc" an then click on OK
- In the list that appears, double click on IMAPI CD-Burning COM Service
- Then pull down the Startup Type menu and select Disable.
- Then click the Stop button.
- Click on the OK button and close the Services console.