At times, a user may be left with locked a WD external hard drive. In the process of unlocking it the hard drive will be totally wiped out. The process would include a download. The user must locate the disk entry of WD. The next step would be to click on download and then follow the instructions which include extracting the download file. The license agreement must be accepted by the user with a click. The user must wait until the whole process is complete before leaving the page
If your WD external hard disk is locked with a password (one you can't remeber anymore), you can still unlock it, but at a cost.
The hard disk will be completely wiped out (all data shall be lost).