At times, a user may be left with locked a WD external hard drive. In the process of unlocking it the hard drive will be totally wiped out. The process would include a download
. The user must locate the disk entry of WD. The next step would be to click on download
and then follow the instructions which include extracting the download file
. The license agreement must be accepted by the user with a click. The user must wait until the whole process is complete before leaving the page
Unlocking a WD My Book Essential external hard drive
If your WD external hard disk
is locked with a password
(one you can't remeber anymore), you can still unlock it, but at a cost.
The hard disk will be completely wiped out (all data shall be lost).
Steps to follow:
1 - Locate your WD disk entry, click on Windows
or Mac according to your operating system
2 - Click on the Download now link at the bottom and download the software.
1 - Extract the zip file you've downloaded then run
2 - Select Continue to update and accept Licence Agreement.
3 - Next select Update Firmware
4 - Check the check box "I understand ......" under Warning section, a button "drive erasure" will appear.
5 - Click on drive erasure button
6 - Wait until the end of the process and quit
7 - Unplug/turn off the passport and plug it back in. Your WD passport is unlocked
Thanks to warend
for this tip.
Published by aakai1056
. - Latest update by Virginia Parsons