Unable to install Quick Heal antivirus

December 2016



Issue


I'm unable to install Quick heal antivirus due to the presence of silly worm on my computer

Solution


First while starting quick heal installation just after extraction process keep pressing Ctrl + Shift key this will skip the memory test and allow you to proceed with quickheal installation. Then it will detect "silly worm" in c:\documents and settings\user\csrss.exe and will do a native boot scan and remove csrss.exe files adn you can proceed.

Thanks to Mkm for this tip.

Related :

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