Samsung Galaxy S - MTP device driver has failed

June 2017

Samsung Kies is the PC client used to connect the Samsung Galaxy S mobile phone to a PC. If the Samsung Galaxy S mobile phone is not detected by a PC, an error message stating that MTP device driver has failed pops up. The most common reason for the error is an incompatible device driver. To solve this problem, the correct version of the USB device driver for the Samsung Galaxy S mobile phone must be installed for the operating system of the PC. Once the correct version of the Samsung device driver has been installed, the MTP device driver has failed error will not occur.

Issue


I'm unable to connect my Samsung Galaxy S to my Windows 7 64 bit PC. It is not detected by Kies.
  • Error message:
    • MTP device driver has failed!
  • It should be noted that when using Vista I didn't have any issues.

Solution


Related


Published by aakai1056. Latest update on March 2, 2012 at 12:19 PM by Celia Gatward.
This document, titled "Samsung Galaxy S - MTP device driver has failed," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (ccm.net).