HP Photosmart C5380 - HP solution center won't work anymore

December 2016


Since I've upgraded my PC from Windows Vista to 7, the HP Solution Center (for a Photosmart C5380 All-in-one) won't open.

Error Message:"No devices were detected, the center ... will close"

I downloaded the new version for Windows 7: ( PS_AIO_04_C5300_NonNet_Full_Win_WW_130_140), but upon installation it asks me to stop the "HP CUE DeviceDiscovery" service.


  • Download the driver and support for your printer model (Windows 7 compatible):Here.

Related :

This document entitled « HP Photosmart C5380 - HP solution center won't work anymore » from CCM (ccm.net) is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.