Gmail - Error message: Username and password do not match

January 2017


Issue


For the last few weeks I've regularly had an error message appearing on my desktop. It says " Username and password do not match. You provided (my gmail address). Please enter your full email address (including @domain.com)".

Solution


You should try to clear the saved passwords:
  • Under Firefox go to Options > Security > Saved password.
  • Clear the passwords.
  • You can also uncheck "Remember passwords for sites".
  • Sign-in to your Gmail account and if it is OK you can re-activate the "Remember passwords for sites" option.

Related


Published by aakai1056. Latest update on February 13, 2012 at 12:03 PM by aakai1056.
This document, titled "Gmail - Error message: Username and password do not match ," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (ccm.net).