Unable to delete messages in Outlook Express

October 2017



Issue


I'm unable to delete my messages under Outlook Express.

Solution


In Outllook Express, go to Tools => Options => Maintenance tab and click on storage folder to locate where your folders are store on the hard drive.
  • Close Outlook Express and go to the archive folder where all .Dbx are found.
  • Then delete the files:
    • cleanup.log
    • Pop3.log
    • Smtp.log


Thanks to king0613 for this tip.
Published by jad05. Latest update on March 31, 2012 at 08:25 AM by jad05.
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