Windows 7 - Black screen with cursor at start-up

December 2016


When starting the computer, all you get is a black screen (with the mouse cursor).

Solution 1

  • Turn on your computer and tap the "F8" key to get "Windows Advanced Options"
    • ( if boot menu appears, please press "Esc" key and keep tapping on the F8 key) .
  • Select "Safe Mode"
  • Go to Control Panel -> Backup and Restore > Recover system settings or your computer > Open System Restore > follow the wizard to restore the system to the state before the issue occurred.

Solution 2

  • Open the BIOS > Load default settings > Make sure that your hard drive is detected in the BIOS.
  • Set your hard drive (where OS is installed) as primary boot device.
  • Save the settings and exit from the BIOS.

Related :

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