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My hotmail account is blocked!

October 2015


I have a problem when i try to sign in my Hotmail account it says your account has been blocked then he i tried some steps at the end Microsoft sent me a message saying wait us about 24 hours and then they replied me and sent me this message

We have confirmed that you are the owner of -------------- (Address name) An additional email with a link to reset your password has been sent to this email address. But still i can't see the reset link.


Your Hotmail account may have been blocked because you did not respect the terms of use; in which case you will not be able to recover your account. In any other case, try the following:
  • Go to
  • Click on "Can't access your account?"
  • Select "I forgot my password"
  • Click on "Reset your password"
  • Enter your blocked hotmail ID
  • Enter the given Captcha
  • Select "Customer support"
  • Then below you will be getting an option "Customer support", click on it
  • Enter your working E-mail ID and follow the instructions.
  • Note : No Need of filling "Billing Information"

Good Luck

Thanks to jack4rall for this tip
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Published by aakai1056. - Latest update by Jeff
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