Ask a question »

Recover Hotmail Account

October 2015

If you don't remember your security questions or your alternative E-Maild ID doesn't exist then there is an
alternative way to recover your account by providing all the details regarding your account. You can also
try to recover you account if its blocked.

Follow the below steps to recover your Hotmail Account

1) Go to

2) Click on "Can't access your account?" as shown in the below figure

3) Select "I forgot my password"

4) Click on "Reset your password"

5) Enter your blocked hotmail ID and the given Captcha as shown in the figure. Click on "Next" button

6) Click on "I can't use any of these options."

7) When "Recover your Microsoft account" appears, enter your alternative E-Mail ID under the "Contact email address" and click on "Next" button.

8) When the "Account Info" page appears, fill all the details regarding your account and click on "Submit".
Note : No Need of filling "Billing Information"
For unlimited offline reading, you can download this article for free in PDF format:

See also

In the same category

Cómo recuperar tu cuenta de Hotmail/
By Carlos-vialfa on October 22, 2014
Published by jack4rall. - Latest update by Jeff
This document entitled « Recover Hotmail Account » from CCM ( is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.