Windows 7 - Black Screen with Mouse cursor

October 2016

In the case that your computer freezes and all that is left is a black screen (with mouse cursor), you can try the below solution:
  • Place the Windows 7 disc in the drive and boot from it.
  • When "Press any key to boot from the Windows 7 installation DVD" appears, press any key to start booting from installation disc.
  • Note: If you failed to boot from the installation disc then make sure first boot device is set as CD\DVD Drive.
  • When the language preference appears, click on Next.
  • When "Install Now" appears --> Click on "Repair your computer" found at the bottom.
  • Click on "Next" --> Select the option "Use recovery tools that can fix problems starting Windows" and click on "Next" --> When "System Recovery Options" appear --> Select the option "Startup Repair".
  • If the problem still exists, follow the above steps again and this time select the option "System Restore" and follow the instructions.

Thanks to jack4rall for this tip.

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