Logitech Setpoint - Mouse not detected

November 2016


I've installed Logitech Setpoint 4.00 (mouse management tool) and it won't detect my Logitect G5.
The only tab that appears is "option". I can not access the advanced settings of the mouse, such as the sensitivity setting.
However, the mouse is recognized by Windows and is functioning properly. But I'm limited to three DPI settings: 400, 800 and 2000.


For some unknown reasons the problem is related to the CDDRV/CDDRV2 directory (ds for vista) , which looses its functionality after installing Setpoint. For the mouse to be taken into account it had to be listed in the Device manager pane as the "Logitech HID-compliant cordless mouse" and not "HID mouse". But it is the role of the cddrv directory to provide such information to the system works:

So to handle this issue:
  • Download the Setpoint.
  • Extract its contents to a directory of your choice.
  • Install
  • Launch the application CDDRV_installer.exe found in the \1-SetPoint\CDDRV
  • Now launch Setpoint and your mouse should be detected.

Thanks to Gao_forumpei for this tip.

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