Samsung Galaxy Ace - process

December 2016


When I try to go to the home menu of my Samsung Galaxy Ac, a message appears saying this:
"the application samsung home processus has shut down unexpectedly..."

What can be done?


Here below is a solution to the problem, but bear in mind that all your data will disappear (your contacts, applications ...).

There are codes for Samsung phones to handle this issue. These are code are to be dialed as a normal phone number.
  • From idle screen dailed: *2767*3855#
  • You'll need to confirm the deletion of your data.
  • The phone will restarts and the problem shall be solved.

Thanks to zViirTuooZx for this tip.

Related :

This document entitled « Samsung Galaxy Ace - process » from CCM ( is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.