Sometimes the HP laptop built-in webcam does not work. Most likely, it is not a hardware problem unless the built-in camera is broken. With most laptop computers,it is a problem with the webcam configuration or a device driver problem. To solve HP laptop built-in webcam configuration problem, check the settings of the webcam. If it is a HP laptop built-in webcam device driver problem, download the latest webcam drivers from the internet and install the new device drivers. First, uninstall the older device drivers and then install the latest device drivers.