ADSL Network: Error 678

December 2016




Issue


The error 678 is related to the PPPoA Protocol which is being used by your modem and occurs due to the type of connection type used : Ethernet instead of USB (the wrong driver is being used).

Solution

  • Check if the appropriate drivers are installed and being used : Start => Control Panel => Network Connections
  • Then right-click on Connection => Properties.
  • Go to the General tab and check the if the right driver is being used (must correspond to the modem's brand and series).
  • Re-install driver if necessary.

Original document published by ninha25.

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