Windows - COM Surrogate has stopped working

December 2016


Each time I open Windows Image Viewer an error message appears "Com Surrogate has stopped working ...


1- If you have a processor based on Intel Optimus technology, you must perform an update on the Intel website.
2- If you are using DivX, Nero or Kaspersky Antivirus, make sure that these applications are up-to-date, as some codecs are not compatible with Windows Vista.
3- Alternatively you can turn off the DEP feature : Disable/enable the DEP

Thanks to dianou28 for this tip.

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