Unable to access printer properties

March 2017

I can't access my printer properties, the following message is displayed.
  • "Unable to access printer properties. The print spooler service is not running!"


  • Click Start > Run and type: services.msc.
  • Look for the 'Remote Procedure Call (RPC)" entry.
    • Right-click and choose 'properties'
    • Go to the 'recovery' tab, then select "Restart the Service".
  • Validate the change: 'Apply' and 'ok'
  • Look for the "DCOM server process launcher" entry,
    • Set the Startup type as "Automatic" and start the service.
  • Look for the "Print spooler" service and set the Startup type as "Automatic".

Thanks to Cemp for this tip.


Published by deri58.
This document, titled "Unable to access printer properties," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (ccm.net).