HP laptop - Windows 7 starting with a temporary profile!

December 2016


My HP laptop, running Windows 7 won't not load my user profile, but instead will display a temporary profile (default for the system).


  • Firstly, log-in in administrator mode (it may require that you restart your PC several times)
  • Go to: Control Panel> Folder Options> Views> uncheck "Hide extensions for file types is known".
  • Go to: Computer > C:/ > Program Files > HP SimplePass 2011
  • Look for a file named "TrueSuiteService.exe"
  • Change the "exe" extension to ".old."
  • Restart you PC.

Related :

This document entitled « HP laptop - Windows 7 starting with a temporary profile! » from CCM (ccm.net) is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.