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Windows cannot run Wireless Connection

May 2016

If the wireless network adapter is not configured correctly, it will keep throwing up an error stating that Windows cannot run wireless connection when trying to access the wireless network. The issue can arise if the wireless connection manager is proprietary software provided by the hardware manufacturer of the wireless hardware device instead of the Windows Wireless Zero Configuration service. If the problem cannot be solved by changing the settings in the proprietary software, Windows can be used to configure the wireless settings by starting the relevant service. Once the Windows Wireless Zero Configuration service starts, it can be used to configure the wireless connection settings and solve the Windows cannot run wireless connection error.

If you receive an error message that states that Windows cannot run your connection while trying to access your wireless network, this might mean that your hardware manufacturer has provided you with its own wireless configuration software as an alternative to Windows Wireless Zero Configuration service. So try to make use of the manufacturer's software to solve this issue. Otherwise, use the method described below:

Use Windows to configure your wireless settings

  • Step 1: Go to the Start menu and select the Run option
  • Step 2: Enter ncpa.cpl and click OK to open the Network Connections menu
  • Step 3: Select your wireless connection service and choose the option Change settings of this connection
  • Step 4: Go to the Wireless Networks tab and check the box labeled Use Windows to configure my wireless network settings

Windows Wireless Zero Configuration

  • Step 5: go to the Start menu again and select the Run option
  • Step 6: Enter %SystemRoot%\system32\services.msc /s and click OK
  • Step 7: Double-click on the option labeled Wireless Zero Configuration
  • Step 8: Then, go to the Startup type list and click Automatic. Click Apply to confirm the changes
  • Step 9: Click Start in the Service status section and OK to apply the changes

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Published by deri58. - Latest update by Celia Gatward
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