Windows 8.1 - How to use the Program Compatibility Troubleshooter

September 2016


Windows 8.1 - How to use the Program Compatibility Troubleshooter


Programs created for earlier version of Microsoft Windows might not work properly on the latest version of the operating system.

Windows 8.1 includes a Program Compatibility Troubleshooter feature to fix issues encountered old programs.

To access this feature.
  • On the StartScreen, click on the Search icon > Settings.
  • Search for the following "Run programs made for previous versions of Windows".
  • The Program Compatibility Troubleshooter shall open:
  • Click on Advanced to access additional settings:
  • Click on Next and the utility will scan for installed programs:
  • Select the program (causing issues) from the list (click on Non-Listed to search for the program manually).
  • Click on Next. The utility will check for issues with the selected programs.
  • From there select a troubleshooting option:

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