Unable to open attachment with Outlook Express

October 2016

Attachments in emails have become the predominant means of spreading malicious viruses. Email application software such as Outlook Express have security settings that check all attachments for potential viruses and allows them to be opened only if no threat is found. However, if Outlook Express suspects any attachments to be infected, users will be unable to open attachments with Outlook Express. However, if the security level of Outlook Express is set to very high, opening attachments may pose a problem if Outlook Express perceives a risk. To open attachments with Outlook Express, the security settings can be set to a lower level.

E-mail attachment is one of the main sources of virus infection of computer systems. When receiving e-mail attachments with Outlook Express. Outlook may prevent you from opening the attachment as your security level may be very high. To enable opening of attachment, your should check your e-mail security settings:
  • First of all, open Outlook express and click on Toolsin the menu bar and scroll to Option .
  • Then select the Security tab and uncheck the option Do not allow attachments to be saved or opened that could potentially be a virus.
  • Then confirm by clicking on OK.

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