Could not open install.log

December 2016



Issue


This problem typically occurs when removing software via the Control Panel (Add / Remove Programs).


First Solution

  • Move manually install.log file in a temporary directory c:temp
  • Run unwise.exe
  • When prompted for a file, specify the path manually.

The uninstallation should proceed normally.

Second solution

  • The second solution is to manually delete the entry with two tools (CCleaner and Cleanup).
    • Download and install CCleaner
    • In the left column click on "errors"
    • Check all the boxes, then click below on "check errors"
    • Once finished, click "remove errors. A dialog should ask to save the registry
    • Click "yes" and then again until it finds no errors
  • Download and install CleanUp

Related :

This document entitled « Could not open install.log » from CCM (ccm.net) is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.