Hacking email accounts on the internet is rampant these days and creates worry for account holders, but there are recovery techniques. For MSN / Hotmail account holders, MSN email support is the only way to retrieve a hacked account.The user has to write in a clear and an understandable language about the nature of their problem. Special care should be taken to avoid SMS langauge. For authentication,information about the identity of the user will also be required. For a Windows Live Hotmail user Windows Live Messengerinformation, like files created, contacts in the address book, nickname used, etc, will be needed to get back the MSN / Hotmail account.