Can't find CA antivirus, how to uninstall it?

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Holly - Dec 7, 2009 at 08:35 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Dec 7, 2009 at 08:41 PM
Hello,

i am trying to install Mcafee anti-virus, it will not let me proceed because it says i have CA anti-virus installed. i can not find CA anti-virus anywhere on my computer. how do i find this? can someone please help me?
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Dec 7, 2009 at 08:41 PM
First try to uninstall when in safe mode.

if that doesn't work try these steps:
But do so at your own risk. Just use caution and double check before deleting anything.

1. Start->Run->and type in: unvet32.exe
Pay attention to what the uninstaller displays, if it can't remove
something you'll have to delete it manually.

2. Depending upon how badly the uninstaller failed after you've ran it
you "may" need to manually delete the following:
* C:\Windows\AVShlExt.dll
* C:\Windows\System32\ISafeIf.dll
* C:\Windows\System32\iSafProd.dll
* C:\Windows\System32\VetRedir.dll
* C:\Windows\System32\Drivers\VetEBoot.sys
* C:\Windows\System32\Drivers\VetEFile.sys
* C:\Windows\System32\Drivers\VetFDDNT.sys
* C:\Windows\System32\Drivers\Vet-Filt.sys
* C:\Windows\System32\Drivers\VetMonNT.sys
* C:\Windows\System32\Drivers\Vet-Rec.sys
* C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus
* The EZAV start menu program group located in Start->All Programs
* In the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Ant i-Virus

If EZAV is the only eTrust software you've ever installed it should be
safe to remove in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates

If you had to manually remove any files run UnVet32.exe again to see
what it displays. If it displays a successful message it will delete
itself, thus a complete uninstall."
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