Microsoft is constantly updating its Windows XP software to meet the high personal and professional needs of its users, and these updates are often met with some initial bugs. This article will explain how to combat some restarting issues commonly experienced following a system update.
Windows XP Restarting Unexpectedly
Random system shutdowns are a fairly common issue experienced after a system update. When this occurs, the most common fix is a simple change to your registry key. To do this, first restart your computer in safe mode. You can find more information about safe mode in Windows XP on Microsoft's Knowledge Base. Next, click on Start > Run. Type in
and then click on OK.
Locate the registry key that reads, HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesIntelppm and click on it. In the right pane, right-click on the Start entry, and then click Modify. Type 4 into the value data box, and then click OK.
To finish, simply exist the registry editor and restart your computer. Your computer should function normally upon its rebooting.
If the above method did not work, you may have to start your Recovery Console. You can do this by inserting the Windows XP startup disk into your floppy disk drive, or by inserting your Windows XP CD into the CD drive. Now, restart your computer.
You may be met with a prompt about how to restart your computer. If so, you should select any options that require restarting your computer from the CD drive.
When the Welcome to Setup screen appears, press R to start the Recovery Console. If you have a dual-boot computer or a multiple-boot computer, you should select the installation that you would like to access from the Recovery Console. When prompted, type in your administrative password. If blank, simple press your Enter key.
When your Recovery Console command prompt is shown, type in
followed by Enter.
To exit your Recovery Console and restart the computer, type
into your Recovery Console command prompt, followed by the Enter key.
Reinstall Windows XP
If you are still experiencing issues with your computer, you may want to attempt a complete reinstallation of your software. Note that using this method will result in the loss of all items on your PC.
If you would still like to proceed, go to your bios and press alt + dalt + ealt + f. This will ensure that all of your drivers are correctly set up in BIOS. Your computer will reboot itself.
Now go to your BIOS and choose your Boot option. Check to see that your CD/DVD ROM is placed at number one. Place your Windows XP CD into your computer and restart your system. Your computer will prompt you to verify your intention to start your computer from the CD. Hit any key.
Once the computer reboots, you will be brought to the CD set up. Begin repairing your computer by pressing R. Your computer will begin repairing itself; do not press any keys until your computer screen goes black. When you again have the right to type, enter the word Exit followed by the Enter key.
Your computer will reboot again. Once prompted, you may restart the CD by pressing any key. This will bring you back to your set up.
It's now time to install Windows XP back onto your computer. Hit the Enter key to start, followed by F8 to agree to the terms. Choose your installation. We highly recommend that you choose the slower option.
Once your software is reinstalled, your computer will reboot itself for the last time. Do NOT press any keys during this process - any tampering with the keys may mess with the installation.
If everything has been done correctly you will see the Windows XP loading screen. Upon the system's restart, your computer should function as normal.
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