Windows 7 Installation - Cannot Find DVD Driver

September 2016

A DVD Drive is very important for installation of the Windows operating system. During the installation of a different version of Windows, sometimes the DVD Drive may not be recognized. This problem, however, is not caused by any missing driver. Rather, this problem is often caused by changes in registry, where some changes have happened on the filters, resulting in the drive not being recognized. One can rectify the problem easily by accessing the registry key and resetting the filters to their default values. After restarting, this problem should not recur.


I installed Windows 7 onto a Gateway Quad Core Intel Computer (I was previously running Vista 32). All was going well, but then a message came up saying: "Cannot find DVD Driver", with a Browse and Rescan Option. I exhausted all searches of the hard drive. I do not have a DVD Driver Disc - what are my options, other than to buy a new DVD/CD Drive that is Windows 7 Compatible? The DVD Drive was fine with Vista 32. Help?


To permanently fix the problem of DVD drives not being recognized in Windows 7, do the following:
  • 1. Press Windows R, type regedit and press Enter
  • 2. Open the Registry key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4 D36E965-E325-11CE-BFC1-08002BE10318}
  • 3. In the right pane, right-click UpperFilters, and then click Delete
  • 4. Click Yes to confirm the removal of the UpperFilters registry entry
  • 5. In the right pane, right-click LowerFilters, and then click Delete
  • 6. Click Yes to confirm the removal of the LowerFilters registry entry
  • 7. Exit Registry Editor, and then restart the computer

You should have a working CD/DVD drive once more!


Some CD/DVD writing software changes the filters in the registry to their own, this can sometimes cause problems.

By deleting these values, Windows puts them back to default after a reboot.


Thanks to Mike for this tip on the forum.

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