Ask a question »

How to uninstall SweetIM / SweetPacks?

July 2015

SweetIM/SweetPacks is a software which is designed to make instant messaging fun. It enables you to add fun smileys and winks. It runs well on MSN and Yahoo! Messenger, however to view the fun smileys, the people chatting with you must also install SweetIM on their computers. If you want to remove SweetIM from your computer and if the SweetIM installation causes security issues on your machine, free the memory.
On your PC, from the desktop, select Start, then open Control Panel. Click on Add or Remove Programs, select SweetIM from the list. Now click on Remove and SweetIM will be uninstalled.


Uninstall SweetIM

SweetIM is a toolbar that is installed, sometimes without your approval, with many programs. Note that upon installing such softwares you're asked whether you want to install a toolbar from a partner. It's often a good reflex to uncheck this option or to make sure to read carefully the" Terms of Use".

Examples of lines found in hijackthis:
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://home.sweetim.com          
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - (no file)
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
O4 - HKCU..Run: [SweetIM] C:Program FilesMacrogamingSweetIMSweetIM.exe




Sample files found:
  • C:\Program Files\Macrogaming\SweetIMBarForIE\sweetimicons.bmp
  • C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.crc
  • C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
  • C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.xml
  • C:\Program Files\Macrogaming\SweetIMBarForIE\version.txt

Uninstalling the Toolbar - Via the Control Panel

  • Click Start > Control Panel > Add or remove programs
  • Scroll down to SweetIM / Macrogaming Ltd and select it
  • In the bottom right of the highlighted box, click on "Remove"
  • Other related software:
    • IB Updater 2.0.0.557 .
    • IB Updater Service .
    • SweetPacks bundle uninstaller.

Using Sweet IM installer

If you're unable to uninstall it via the conventional methods download the Sweet IM installer:

Using AdwCleaner

AdwCleaner is a software designed for the removal of adwares. Execute it, click on the "Remove" button and wait for the scan to be completed. AdwCleaner might ask to restart the computer during the operation.



Malwarebytes' Anti-Malware

Malwarebytes' Anti-Malware is a global disinfection tool. Install the software, run it and update the malware database. Click then on Search tab > Perform full scan. Once the scan has finished, click on "Show Results". Select all detected items and click on "Remove Selected". If prompted to reboot the computer, please do so!

After cleaning: Secure your computer

To avoid installing adware in the future, here are some tips:
  • Never download softwares offered through ads or suspicious sites.
  • During the installation of a free software, read the terms of use and reject additional programs that might be offered.
  • If you use Avast! or AVG, activate the detection of potentially unwanted programs.
For unlimited offline reading, you can download this article for free in PDF format:
How-to-uninstall-sweetim-sweetpacks.pdf

See also

In the same category

Eliminar SweetIM
By Carlos-vialfa on March 23, 2010
Eliminare SweetIM
By n00r on August 1, 2013
Desinstalar SweetIM/SweetPacks
By ninha25 on November 3, 2011
Original article published by jlpjlp. Translated by jak58. - Latest update by Jeff
This document entitled « How to uninstall SweetIM / SweetPacks? » from CCM (ccm.net) is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.