Print queue blocked despite cancellation

October 2016


Under Windows, it may happen that the queue for file and data printing become frozen due to a jammed printing trouble and however when you cancel the printing, neither the cancellation nor the nor the waiting print queue works.

This problem forces you to restart Windows to solve this printing error.


Below is a small tips of how to troubleshoot this problem without having to restart windows:

You can stop the printing spooler by running the below command in the Run application:
  • To do this setting, Go to Start Menu and select Run. Then type the following command:
    • net stop spooler

This command will unable close printing spooler application.

To restart the spooler service, you just have to run the following command in the Run:

    • net start spooler

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