Unable to browse the internet, but FTP, email and ping work

December 2016


I have been following the thread from people with similar problems but mine is not fixed. This all happened yesterday when AVG falsely identified by Zone Alarm as a Trojan and the 'Resident Shield' collected 350,000 examples as Zone Alarm ran during all night. I uninstalled both AVG and Zone alarm but since then I am unable to browse the internet for longer than a few minutes. I have tried everything. I can access email and FTP. I can ping to URL and IP but cannot browse.

I have tried to fix it with winsockxpfix but no effect.


  • Start> Control Panel> Admin. Tools> and dns
  • Stop dns service and restart your system
  • and check if you are able to browse the net.


Solved by asif on the forum

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