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My Passport Wireless Pro storage isn't found

Ask a question Dion Waldon - Last answered on Sep 5, 2017 at 07:12 AM by RolandJS
Hello, when I connect to my passport everything looks fine. I was backing up some files last night and it seemed to be transferring very slowly. When I woke up, the main folder on my passport "Storage," when I tired to open it, it indicated "The operation can’t be completed because the original item for “Storage” can’t be found."

How do I fix?
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If this particular WD uses circuit-level on-board encryption, did the DriveLock (or is it called DriveUnlock?) portal work presently as it normally does in the past? I ask because even though I am a little familiar with usb-connected WD Passport Ultra, I am not at all familiar with your WD Wireless Pro.
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