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Connected to internet, but can't browse

Ask a question Kat - Last answered on Sep 6, 2017 at 05:06 PM by Ambucias
Hi,
Yesterday all of a sudden my laptop with windows 7 won't allow browsing anything!! Internet connected fine but nothing opens!!! Driving me nuts, one minute it's ok, now dead. What to do?? Plz help.
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1. Click Start
2. Click Run
3. Type cmd
4. Click Ok
5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
6. Hit Enter Key
7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
8. Click Start
9. Click Run
10. Type cmd
11. Click Ok
12. In Black Command Box Type: netsh winsock reset
13. Hit Enter Key
14. Restart Computer
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