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Keypad and mouse stops working minutes after loading

Ask a question Hefee 3Posts Tuesday September 12, 2017Registration date September 13, 2017 Last seen - Last answered on Sep 13, 2017 at 05:53 AM by Hefee
Good evening, I have gone through a forum that addressed similar issue of keypad and mouse that stop working after the system loads. It said to remove the battery of the laptop. I'm using hp pavilion screen touch and the battery is inbuilt. Will appreciate ur assistance.
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What is the model of your hp pavilion screen touch
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Thanks so much. It is hp pavilion x2 (detachable )
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See this link, the battery can be removed:

https://support.hp.com/us-en/document/c05048764
Hefee 3Posts Tuesday September 12, 2017Registration date September 13, 2017 Last seen - Sep 13, 2017 at 05:53 AM
Alright, will try that. Thank you
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