Report

Error message can not find script file js

Ask a question fabcent - Last answered on Sep 17, 2017 at 04:59 PM by Ambucias
Hello,


I've a windows 7 system service pack1 and I recently renewed my kaspersky antivirus and at some point it has detected some file as potential malware so unconsciously I clicked on "solve button" now when the computer starts the following error message appear:

can not find script file
''c:\Users\admin\AppData\Roaming\ftsttwu\hlmtqcxhg.js''

any tip or advise on how ths could be solved?

Thanks in advance.

Best.
Helpful
+0
plus moins
I would suggest you to run Microsoft System File Checker tool SFC /SCANNOW to scan the system integration and fix any corruption.
Fabcent- Sep 17, 2017 at 08:39 AM
Thanks so much Ambucias for your prompt response I tried another way in the meantime by running auto run system previously proposed by someone else and it has suppressed that error message.
I'm wondering if that error message hasn't affected the computer or some hidden app or uncommon used program at some point?!

Thanks again for your care.

Best.
Reply
Ambucias 44781Posts Monday February 1, 2010Registration date ModeratorStatus September 22, 2017 Last seen - Sep 17, 2017 at 04:59 PM
There is no problem. The file in question js, for java script, was part of the virus which Kaspersky has not removed.
Reply
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!