Facebook account disabled

Closed
rachelle.parado.7 - Updated on Sep 25, 2017 at 02:55 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 25, 2017 at 05:07 PM
Someone reported my professional account as a FAKE - they did not check with me first and neither did FB, they just shut it down! Now I can't admin those sites! Every time I try to contact Facebook, I get the following message -- which is NOT HELPFUL at all! If I could LOG IN to my page I wouldn't be having this problem! Anyone know how to get this fixed?

"Hi

Thanks for contacting us. It looks like the report you submitted belongs in a different channel. Please log into your Facebook account and follow the on-screen instructions to report this issue.

View updates from your Support Inbox: https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fsupport%2F

Thanks,

Logan
Community operations
Facebook

Did you receive this email in error? Please let us know: https://fb.me/8AUKrnpsMRh5BG

-----Original Message----
From: rachelle gonzaga (***@***)
To: Facebook
Subject: Re: My Personal Account was Disabled - Shey gonzaga

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Sep 25, 2017 at 05:07 PM
Your name is Rachelle Gonzaga but in your message you say that Shey Gonzaga is your personal account.

Seems that your case has been closed because you have not used your real name for your personal account.
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