Identity Not Confirmed

Closed

dreamiium - Sep 27, 2017 at 07:29 AM
dreamiium - Sep 30, 2017 at 07:59 PM

Hello, Few days ago my facebook got locked due to a VPN (Virtual Private network) Name: CyberGhost. Seemed like someone was spying on me and got my facebook account info. But when i log into my account, it asks me to change password, when im done and click continue it will change page and say "Site is not working". Also ive tried automated security process but, im 100% i get all correct in identifying my comments and messages to friends(except photos of friends). But it says "Identity not confirmed". I've waited 4 days, still got no email from facebook or anything. Can anyone please help me? My facebook has a lot of important documents and stuff like that. Please help.

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2 responses

Answer 1 / 2

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Sep 27, 2017 at 04:22 PM

Is your Facebook account name CyberGhost?

dreamiium
Sep 28, 2017 at 12:59 AM

Nope. CyberGhost was the software name of the VPN I was using.. But I wasn't using my real name on FB to avoid some people.

Answer 2 / 2

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Sep 28, 2017 at 06:23 AM

Facebook disabled your account because you did not use your real name.

Facebook will not enable your account.

dreamiium
Sep 28, 2017 at 11:10 PM

But its technically not disabled, i still get a lot of notifications from fb on my gmail

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170 > dreamiium
Sep 29, 2017 at 05:17 AM

Is your Facebook page online now for everyone to see, even me?

dreamiium
Sep 30, 2017 at 06:18 AM

Nope.

dreamiium
Sep 30, 2017 at 06:22 AM

It still doesn't ask me to give photo of my ID if i log in, and when i change my password and click continue, the page says "Page isn't working" :|

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170 > dreamiium
Updated on Oct 1, 2017 at 04:30 AM

Your page is not online for everyone to see, so it is disabled. You can't change your password on a disabled account.

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