Can't access my Yahoo mail phone number changed

Beverly Beatty - Oct 1, 2017 at 10:34 PM - Latest reply: Ambucias 48932 Posts Monday February 1, 2010Registration dateModeratorStatus January 22, 2018 Last seen
- Oct 2, 2017 at 04:42 AM
Hello,
I can't access my Yahoo because my phone number has changed and plus this phone is off


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Ambucias 48932 Posts Monday February 1, 2010Registration dateModeratorStatus January 22, 2018 Last seen - Oct 2, 2017 at 04:42 AM
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Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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