Toshiba laptop reset to factory settings

Ask a question Sharon - Last answered on Oct 8, 2017 at 05:56 PM by xpcman

I saw on a lot of the problem sites that if you hold down zero and switch laptop on it should come up for me to put back to factory settings but I've tries this and nothing happens just comes.back to reboot page

plus moins
If the hard disk is dead then there is no ability to restore.
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