Report

Forgotten password number has changed

Ask a question Debra jones - Last answered on Oct 9, 2017 at 04:27 PM by Ambucias
Hello,

I forgot my password plz help me and I have a new number can't use the old one

Helpful
+0
plus moins
Some one plz help me get my password to my email I forgot my password and my number has changed
Leave a comment
Helpful
+0
plus moins
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!