Forgotten password number has changed

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Debra jones - Updated on Oct 9, 2017 at 04:27 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 9, 2017 at 04:27 PM
Hello,

I forgot my password plz help me and I have a new number can't use the old one

2 responses

Some one plz help me get my password to my email I forgot my password and my number has changed
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Oct 9, 2017 at 04:27 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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