How to correct corrupted jpg and mp4 files?

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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Updated on Oct 11, 2017 at 03:44 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jan 19, 2018 at 08:32 AM
Hi all,

Does anyone know of a good bit of kit that can mend corrupt .jpg and .mp4 files? I have a few that seem empty, but I know they did work once. Failing that does anyone know how to open the files so I can read the header info and everything else and try changing a few things to get the pictures back? I assume data is in the file as it is taking up space

I really appreciate thank you messages as a payment for solving issues   :o)
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Oct 11, 2017 at 04:36 PM
Hi there you old goat! How are you?

A folder may seem to be empty but never a file.

Corrupted files can rarely be mended, especially .jpeg and MP.3

Where are those files stored, on your computer or on a remote device?

What happens when you try to open them?

Check the file properties and tell us what it says.

Cheers
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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 150
Jan 19, 2018 at 08:32 AM
Sorry Ambucias, I have not logged in for such a long time.

when trying to open the file (which was stored on a dongle bur has been copied to my PC) the states that the file (yes file) appears to be empty.

This is an old issue and not worth bothering with now - I have given up on it.
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