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I can't access my hard disk drive through my usb to sata cable

Ask a question JMcM1998 - Last answered on Oct 12, 2017 at 01:49 PM by xpcman
Hello,

i am using a USB hard disk transfer cable to try and transfer files from my existing hard drive to my new one, but the disk doesn't show up in my file browser and when i try to access the disk through the control panel, it shows up grayed out and i cant click on it. when i tried the cable with an old spare drive it worked fine. any ideas?
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appears you have a failed drive that can not be accessed.
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