Yahoo doesn't recognize email address

Jdonley - Oct 21, 2017 at 09:08 PM - Latest reply: Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen
- Jan 1, 2018 at 04:09 PM
Hello,


I cannot get into my other email. I get an error mestage saying Sorry, we don't recognize this email. I was just on it this morning. Please help.
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Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen - Oct 22, 2017 at 03:47 AM
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Hi

Are you trying to login using a mobile phone or a computer?
Hello I have bn trying to login for d past 6 hours it’s bn giving me error msg saying my email cnt b recognized what do I do pls I am really desperate
Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen > Betty - Jan 1, 2018 at 04:09 PM
When is the last time you successfully accessed your account?
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I've tried both and it doesn't recognize
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Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen - Oct 22, 2017 at 04:42 PM
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When is the last time you successfully accessed your account?
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On Friday
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Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen - Oct 23, 2017 at 07:22 AM
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Try to send an email to the address that you are trying to recover, wait 20 minutes and tell me if it bounced back.
No, I received a mail delivery error
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Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen - Oct 23, 2017 at 04:06 PM
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Mail delivery error = it bounced back.

That means that the account that you are trying to recover no longer exists, it has been deleted from the server.
But why, I was using it then it is just deleted. How does that happen
Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen > Jdonley - Oct 23, 2017 at 05:02 PM
Excellent question !

Can you give me all what the mail delivery error message ?

Do you use the account for advertising?
Jdonley > Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen - Oct 23, 2017 at 05:41 PM
Says the account has been disabled or deleted. How did that happen. So do I have to start over . No I don't use it for advertising.
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Ambucias 48869 Posts Monday February 1, 2010Registration dateModeratorStatus January 21, 2018 Last seen - Oct 24, 2017 at 04:12 AM
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The only thing I can think of is that Yahoo believed that you have not followed the terms of use, see here :
https://policies.yahoo.com/us/en/yahoo/terms/utos/index.htm
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