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Black screen of death

Ask a question Alt - Last answered on Nov 3, 2017 at 05:36 AM by Ambucias
Hello,


Hi ,my PC has the problem of the black screen of death,i tried with crl+alt +delete but nothing still black,but the keyboard is not working so i used a keyboared USB conected.what can i do
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which operating system are you currently using?

Restarting in Safe Mode delete unwanted files/uninstall recently installed application.
Alt- Nov 3, 2017 at 04:12 AM
Windows 10 but I can't do nothing , the keyboard USB connected doesn't respond, what's happening
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Is this a laptop?
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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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