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Headphones cut off sound after a while when plugged into laptop.

Ask a question Leyla - Last answered on Nov 13, 2017 at 02:36 AM by hoangmen1993
Hello, my windows 10 laptop does this weird thing when after a good hour or so of using my headphones the audio completely cuts off from the headphones. I tried to update the drivers but it says everything is already updated. However, when I go into hardware and sound, the "headphones" option doesn't come up either when my headphones are plugged in or not. My computer is updated and I tried multiple headphones so I'm pretty sure the error has got to do with the laptop itself or the drivers. Could someone please help?
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You can bring your computer repair shop to repair the hardware Tks
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