Facebook account disabled

Closed
Mommy3kids - Updated on Nov 13, 2017 at 04:25 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 13, 2017 at 06:04 PM
Hello,

My account was hacked a couple days ago, wjat do I do?? I created another account and it was deactivated!

5 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Nov 13, 2017 at 04:26 PM
Dear Mommy,

You second account was disabled because Facebook allows only one account per person. How did you determine that your original account was hacked?
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Different name and pictures but lots of my pics amd info, plus my husband is on my friends list and sees my profile but noticed the difference
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Nov 13, 2017 at 04:42 PM
Can you access your account?
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No
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Nov 13, 2017 at 04:59 PM
What is the message you get when you try to access your account?
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You entered an older password
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Nov 13, 2017 at 06:04 PM
Hi Mommy

I concur, your account seems to have been hacked. Someone must have had your login information. (email and password)

Click on the below link. You can find all the information to help you recover your hacked Facebook account:

https://www.facebook.com/hacked

If your Facebook page is presently online for everyone to see, while the recovery process is going on, do not try to create another account. If you do, it will be disabled and eventually you may never get to go on Facebook anymore.

Facebook has recognized you as the owner of your original account, but someone must have changed the password.

Let me know and good luck
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