Facebook disabled reviewing additional documents

slicknick87 2 Posts Friday November 24, 2017Registration date November 24, 2017 Last seen - Nov 24, 2017 at 05:51 PM - Latest reply: Ambucias 47825 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen
- Nov 25, 2017 at 04:39 AM
I keep getting this message "unfortunately you can't log into your account while we're reviewing the additional documents." It's been over a week now. I've tried to submit an appeal but it's saying the email address doesn't belong to a disabled account, so it's not disabled apparently. What should I do?
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Ambucias 47825 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Nov 24, 2017 at 06:16 PM
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Have you submitted to Facebook the document that Facebook has requested from you? You will not be able to recover your account until you do.
Ambucias 47825 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Nov 24, 2017 at 06:17 PM
You must have received an email or sms requesting the documents.
slicknick87 2 Posts Friday November 24, 2017Registration date November 24, 2017 Last seen - Nov 24, 2017 at 08:17 PM
I never got an email. How do I get them to resend it?
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Ambucias 47825 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Nov 25, 2017 at 04:39 AM
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See the links below and they will guide you into getting your account back:

https://www.facebook.com/help/contact/260749603972907
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