Yahoo mail cannot access phone number to get verification code

John - Nov 25, 2017 at 09:39 PM - Latest reply: Ambucias 47788 Posts Monday February 1, 2010Registration dateModeratorStatus December 14, 2017 Last seen
- Nov 26, 2017 at 04:38 AM
Good day,


Please help me regarding my yahoo mail lod in problem. Because I cannot access my phone number to get the verificate code.


Thank you,

John
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Ambucias 47788 Posts Monday February 1, 2010Registration dateModeratorStatus December 14, 2017 Last seen - Nov 26, 2017 at 04:38 AM
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Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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